Terms & Conditions

Please read the following carefully:

By accessing this website for any reason including the purchasing of products or services on it, you agree to abide by these Terms & Conditions.

By using this website and placing an order at Hemp Life Europe Ltd you certify that you are at least 18 years of age. This website, with all its contents, is intended solely for consenting adults.

Contacting Us

Our contact address for correspondence is:  15. Little Horwood Road, Great Horwood, Bucks MK17 0QE.

Email: sales@hemplifecbd.co.uk

Website Information

We have tried to ensure that the information provided on our website is accurate. However, we make no representation and give no warranty of any kind in respect of the information.

We do not accept liability for any loss (direct, indirect, or consequential) which may arise from reliance on information contained on our website or in respect of any error or omission, except in relation to death or personal injury caused by our negligence.

Description of Products

All our products are completely legal and contain THC levels less than 0.2% as permitted in the UK by law.

All our products are sourced from established suppliers and contain ingredients extracted from Industrial Hemp.

All our products such as food supplements/ dietary supplements have the ingredients listed clearly visible on each product label / packaging.

The description and specification of products on our website is only approximate and we reserve the right to make changes which do not materially affect the quality or performance of those products.

We may correct any error appearing on our website or withdraw any product from sale without incurring liability. Price and availability are also subject to change without notice.

Ordering Products

You may order products from our website by submitting a completed order form through the check-out procedure.

We will confirm acceptance of your order by e-mail to the address you have given and the sending of this e-mail (whether or not it is received) makes the contract between us.

The Price and Payment

The price of the products will be the price quoted on our website at the time we accept your order. The price will include any applicable value-added tax, but not the cost of delivery.

In addition to the price, you will have to pay our delivery charges as quoted on the checkout at the time we accept your order – unless you qualify for free delivery. The amount of these charges varies according to the method of delivery and the delivery address you specify in your order.

Payment is made by credit, debit card or direct bank transfer at the time we accept your order. (the payment methods we accept are listed on our website at the time you place your order).

Any refunds will generally be made by means of a credit to your original payment method.

Although every care is taken in the quality of content on this site, there may occasionally be an error and items may be mispriced. In this event, we will either: contact you to ask if you wish to cancel the order, or simply cancel the order and notify you, at our own discretion. We are under no obligation to supply goods at the incorrect price.

Due to card scheme regulations, no CBD products can be sold to the US. We only sell and ship to European countries.

Shipping & Returns

We aim to dispatch all orders received the same day Monday to Friday when possible and if not the next day (unless this is a Sunday) but subject to items being in stock and the time you place the order.

We will arrange for delivery of the products you order by the method and to the address which you specify in the check-out procedure. However, the time for delivery will not be material to the contract between us.

If you do not take delivery of the products or supply adequate delivery instructions, we may cancel your order and retain the products. In this event, we will refund you the price of the products, but you will still be liable to pay any delivery charges.

If there are any delivery problem in respect of the products ordered, you must notify us in writing within 14 days after the delivery date. We will not be liable for any loss or damage if you fail to do this.

Once an order has been dispatched you may return the goods within 30 days of receipt. Goods must be unopened with seals intact and in saleable condition. If any packaging has been opened, we cannot accept a return due to potential denaturing of the product.

To cancel or to request a return of goods please contact us via email quoting your order number and reasons for the return.

All products on our website are legal in the United Kingdom. We will endeavour to provide information on the legal status of a product in any other country.

Hemp Life Europe Ltd makes no claim that the information and products on the website are available, appropriate or legal outside the United Kingdom. All information provided  through this website including links to or from other websites or by its employees over the phone, email or any other transmission is purely for educational and informational purposes. This should never be interpreted as a recommendation to undertake a specific action.

Our products do not have any medical value. Our products may not be used as a medicine or as a replacement for medicines.