Privacy Policy

What personal information do we collect from the people that visit our website?

When ordering, registering or signing up for our newsletter on our website you will be asked to enter personal details, typically your name, email address, mailing address, phone number and other relevant details to help us manage your order and to assist us to provide you with a meaningful and productive experience.

When do we collect information?

We collect information from you when you place an order or enter information on our site.

How do we use your information?

We may use the information we collect from you in the following ways:

  • To quickly process your transactions.
  • To provide future marketing communications.
  • To ask for feedback or for surveys regarding your experience.
  • To analyse purchase information so we can ensure the products on our site meet demand.
  • Visitor comments may be checked through an automated spam detection service.

How do we protect visitor information?

Your personal information is contained behind secured networks and is encrypted the moment it is submitted. We are constantly monitoring the strength of our infrastructure’s security and will endeavour to ensure your personal information is safe.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Third-party links

We do not include or offer third-party products or services on our website. Only information on governing bodies we belong to for your reassurance.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Spam

We have a no spam policy so rest assured; you will not receive any spam from Hemp Life Europe Ltd

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.